ICE Modern Polyglots

Welcome meeting

In this section you can find very detailed and practical guide information about the procedure of applying for EU treaty Rights. This regulatory was produced in order to facilitate the movement of the EU nationals’ family members in the EU area. Non-EU family members of EU citizens who are travelling with or to join EU family members should be permitted to travel simply on production of a valid residence card in lieu of a visa according to Article 5 of Directive 2004/38.  However, many Member States continue to insist on production of a visa for non-EU family members.  This is currently being investigated by the European Commission.Where required, the visa should be granted without delay or charge or formality by the Embassy of the country of destination. EU TREATY RIGHTSDirective 2004/38/EC – was introduced by the EU on 30/4/2004 – Entry in the force, and on 29/4/2006 was the deadline for transposition in the member states.The Union has adopted a Directive on the right of citizens of the Union to move and reside freely within the Member States.If you are non-EEA national and you want to apply for a residence card as the family member of a European Union citizen residing in the State, then you should submit: 1. Form EU1- Residence Card Please note, this documentation is basic for all Applications Form.Nature of a relationship with an EU citizen:*Marriage to the EU citizen, in this case it is necessary A civil marriage certificate            *Partnerships (even if you are not married) including same-sex, A civil partnership certificate OR Evidence of a durable relationship for the last two years (e.g. evidence of prior cohabitation, evidence of jointly-owned assets, evidence of shared bank accounts or insurance, evidence of travel, birth certificates of any children of the partnership) , For further information please*Child, grandchild or descendent of the EU citizen; Birth certificate(s)Written consent from the absent parent/legal guardian permitting the child to reside in the State, if only one parent or legal guardian of the child is to reside in the State with the childEvidence of dependence on the EU citizen (if child is over the age of 21).             *Child, grandchild or descendent of the spouse of the EU citizen   in this case Birth certificate(s)A civil marriage certificate for the EU citizen and their spouse, written consent from the absent legal guardian permitting the child to reside in the State, if only one parent or legal guardian of the child is to reside in the State with the child, Evidence of dependence on the spouse of the EU citizen (if child is over the age of 21)            *Dependent parents, grandparents and relatives in the ascending line of the EU citizen; Birth certificate(s), Evidence of dependence on the EU citizen            *Dependent parents, grandparents and relatives in the ascending line of the spouse of the EU citizen, Birth certificate(s), a civil marriage certificate for the marriage between the EU citizen and their spouse, evidence of dependence on the spouse of the EU citizen            *Other family members: Birth certificates or other evidence of relationship with the EU citizen, Evidence of dependence on the EU citizen, including dependence prior to residing in the State AND/OR evidence of membership of the EU citizen's household prior to residing in the State OR medical evidence, including a medical report from a physician, hospital etc., that you require the personal care of the EU citizen for health reasons.Evidence of current activities of the EU citizen in the StateIf the EU citizen is in employment, the following documents should be provided:Current letter from employer setting out terms and conditions of employment OR signed contract of employmentTwo recent payslipsMost recent P60 or Tax Credit Certificate If the EU citizen is self-employed, the following documents should be provided:Agreed Tax Assessment from the Revenue Commissioner for the last financial year (if applicable) OR Letter of Registration for Self-Assessment (Income Tax) from the Revenue CommissionerCopies of receipts issued for sales or services in the last six monthsBank statements of the business for the last six monthsCopies of Companies Registration Office certificates (if applicable) If the EU citizen is studying, the following documents should be provided:Current letter from college/course provider including start date and expected completion dateLetter from private medical insurance provider for EU citizen and any dependantsBank statements AND/OR evidence of financial resources If the EU citizen is involuntarily unemployed, the following documents should be provided:Current letter from Department of Social Protection with details of current benefit claimsCurrent letter from Employment Services Office acknowledging registration as a jobseekerLetter from previous employer outlining circumstances of redundancyP60s for last 2 years of employmentP45 for last employment If the EU citizen has sufficient resources the following documents should be provided:Evidence of financial resourcesBank statementsCurrent letter from Department of Social Protection with details of any benefit claimsLetter from private medical insurance provider for EU citizen and any dependants.  Evidence of residence of applicant and EU citizen in the StateIf renting:Letter from landlord/agency or tenancy agreementLetters of Registration of Tenancy from the Private Residential Tenancies BoardUtility bills for the applicant and the EU citizen If home-owning:Letter from mortgage provider, local authority or County CouncilCopy of title or deeds as applicableUtility bills for the applicant and the EU citizen. Example: EU citizen with non-EEA national minor children (including children under the age of 16) has to apply for EU1 as a permission to reside in the State as a family member of an EU citizen.De-facto partners has to proof:

1.  Proofs that they have been living together in a durable relationship which has subsisted for two years or more
2. They plan to live together indefinitely
3. They are not related by blood such that they would be precluded from marriage
4. Any previous marriage by either party has permanently broken down.

   2. Form Eu2 – Permanent residence Certificate Form EU2 is to be completed by an EU citizen who wishes to apply for a permanent residence certificate, having resided in the State for a period of five years or more while engaged in employment, self-employment, the pursuit of a course of study, involuntary unemployment, or the possession of sufficient resources. 3. FORM EU3 –PERMANENT RESIDENCE CARD

• For each non-EEA national applying for a PERMANENT RESIDENCE CARD, having resided in the State for 5 years or more as the family member of a citizen of the European Union, Switzerland or an EEA Member State.
• Documentation:
• Evidence of nature of relationship with EU citizen
• Evidence of activities in the State for the last 5 years
• Evidence of retirement, permanent incapacity or
• occupational illness of EU citizen (if applicable)
• Evidence of residence of applicant and EU citizen in the State.

  4. Form eu4 - Request for Review of Decision For EU1, EU2, EU3 or EU5 ApplicationsIf you have been refused for:-a residence card (Form EU1), -a permanent residence certificate (Form EU2),-a permanent residence card (Form EU3) or -the retention of a residence card (Form EU5) and you wish to seek a review of that decision A request for a review should be made only when you feel that the deciding officer has erred in fact or in law. A request must be done within 15 days of the rejection.  5.      Form EU5 or Retention of a Residence Card§  For non-EEA national family member-Applying to retain a residence card after the divorce or annulment of the marriage to the EU citizen, the death of the EU citizen, or the departure of the EU citizen from the State.1. Divorce or annulment of marriage:§  Three years, including one year in the State, and the EU citizen was exercising their EU Treaty Rights in the State at the time that the decree of divorce or annulment was made.§  You have custody of the EU citizen's children by agreement between you and the EU citizen, or by court order§  You have the right of access to a minor child, provided that the court has ruled that such access must be in the State, and for as long as is required§  The retention of such right of residence is warranted by particularly difficult circumstances, such as the applicant having been a victim of domestic violence while the marriage was subsisting 2. Death of the EU citizen:-You must have resided in the State with the EU citizen for at least one year prior to the death of the EU citizen;-You must be employed or self-employed in the State, or possesses sufficient resources to support yourself and any dependantsOr-If the EU citizen’s children are resident in the State you will be entitled to reside in the State until the completion of the course of study. 3. Departure of the EU citizen from the State

• If his or her children are resident in the State, are enrolled in an educational establishment in the State for the principal purpose of following a course of study there, then the children and the parent who has actual custody of the children will be entitled to reside in the State until the completion of the course of study.

 Curiosity: 

• Duration of the procedure: 6 months
• Applications cannot be prioritised, they are analysed in chronological order
• All documents have to be originals, so if you need your passport for travelling you need to enclose a written request with your application or send EU Treaty Rights Section, Irish Naturalisation & Immigration Service, 13-14 Burgh Quay, Dublin 2.
• Status of your application: you can email the section at eutreatyrights@justice.ie, quoting your Application ID number and your INIS Person ID or contact your solicitor or legal adviser;
• You cannot apply for two different applications at the same time.

  Student pathwaysYou may only stay in Ireland as a student for a maximum aggregate time of 7 years.  CAN I STAY IN IRELAND AFTER I COMPLETE MY STUDIES TO SEEK EMPLOYMENT?It may be possible to stay in Ireland after you complete your studies for the purpose of seeking employment under the Irish Third Level Graduate Scheme. This scheme exists to allow legally resident non-EEA third level graduates to remain in Ireland for the purpose of seeking employment and applying for a green card or work permit.During the period of permission under the Irish Third Level Graduate Scheme a student can work full time (up to 40hrs per week).The permission the student will have will remain that of the student.The permission under the Irish Third Level Graduate Scheme is non-renewable.A student can only avail of the Third Level Graduate Scheme once.One Year Permission under the Third Level Graduate Scheme PermissionTo be eligible for a one year permission under the third level graduate scheme a student is required to have:

• studied in Ireland and completed a qualification at Level NFQ 8-10,
• an award granted by a recognised Irish awarding body (overseas accreditation will not be accepted), i.e.
• Dublin Institute of Technology
• Higher Education Training and Awards Council
• Institutes of Technology with delegated authority
• Royal College of Surgeons in Ireland
• Universities
• Other bodies that have statutory award-making powers in Irish law

Six Month Permission under the Third Level Graduate Scheme A six month permission under the Irish Third Level Graduate Scheme is available to students who have graduated a course at Level 7 of the NFQ.Students who avail of the Graduate Scheme within the 7 year limit as a studentStudents who have completed a qualification in line with the courses as set out above and who are still within the 7 year overall limit for students in Ireland may avail of the Third Level Graduate Scheme starting on the date upon which the person receives their exam results.If the full time non-EEA Student then re-enters education at a higher level the graduate scheme will count towards their 7 year maximum overall time limit in the State as a student. Where a student is eligible to avail of a one year Graduate scheme permission but only takes six months then the student will only be permitted to take the balance of six months if they then graduate from another course at a higher level.For example – Student A completes a Level 8 Honours Degree over four years. Student A then avails of the Graduate Scheme for one year. Student A then returns to education to pursue a Master’s Degree. The maximum time allowable for Student A to complete that course will be two years. In addition the Student will not be permitted to avail of the Third Level Graduate Scheme at the end of their Master’s course.Stamp 2 will be issued in this situation. 

Participants

ICE training programme in Ireland is an opportunity for the interns to develop professional skills, languages level, better social inclusion skills and cultural personal development.

ICE MP is designed to find work placements for the large target groups:

·         Students;

·         Unemployed people with third level degree;

·         Highly Motivated personalities, who decided to increase their knowledge and develop their skills.

·         We offer an equal opportunity for all candidates

Selection

We are working in close cooperation with sending institutions to ensure that candidates are highly motivated and possess the practical and intellectual knowledge required for the programme.

Candidates must meet the minimum requirements outlined in the section on entrance requirements provided by ICE MP and/or the sending organization.

No offers are made without applicants attending an interview.

When applications are received, they are assessed to make sure that candidates fulfil the minimum requirements.

Candidates must:

·         Be highly motivated;

·         Be 18 + years old

·         Poses  the practical and intellectual knowledge required for the programme;

·         Be well informed about the professional training programme in Ireland;

·         Register and complete a required application form, email us EUROPASS CV with the photo and copy of the passport/ID, in detailed Cover letter explain their mail goals for this internship;

Candidates who do not put enough effort in fulfilling the above requirements will be rejected without interview.

The interview is not intended to be an intimidating experience and ICE MP will try to put candidates at ease while evaluating the following:

·         High Motivation and convincing approach to the programme

·         Capacity to deal in a foreign country;

·         Ability to multitask flexibility and adaptability

·         Communication skills, and confidentiality in dealing with customers.

There will be three possible outcomes as a result of the interview:

·         An offer to obtain experience in Ireland;

·         Waiting list for future proposals

·         Rejection

You will normally receive a response from the sending organization within 10 days after the interview.

Insurance

Medical Insurance
 Participants are required to obtain their Health Insurance Policy in order  to be eligible for the local medical care during their stay in Ireland.

Personal insurance

The sending organisation  usually undertakes to ensure that all measures have been taken to cover the beneficiary for adequate social security and/or travel and/or personal insurance (including assistance) during the whole professional training programme in Ireland;

It’s compulsory for each applicant to verify that all measures have been taken before the arrival in Ireland to cover his/her training project abroad; the beneficiary can tailor a personal insurance policy to his/her personal circumstances, training project, hosting country’s conditions in order to enjoy his/her trainee life abroad.

Final Certification

Throughout their training, participants will be asked to prepare and submit several individual forms and reports. All the documentation must be completed professionally and in time to demonstrate candidate’s on-going competency. As a result successful participants will be awarded by validation and accreditation of their training/work period by:

· Language Certificate

· Work-experience Certificate

· Europass’ Certificate

Telesales10 key aspects for a successful telesales campaign:

1.        Updated data
2.        Know your goals
3.        Scripted/ Unscripted
4.        Follow up on time
5.        Know who are you talking to
6.        Don’t be afraid of voicemail
7.        Positive focus
8.        Ask questions
9.        Evaluate
10.        Listen

Telephone techniquesOne of the most important aspects of success in business is the ability to communicate by telephone. Answering the telephone is not a difficult physical task, but using it in a business-like manner is not so straightforward.Customers who are well handled will call again and bring more business.Business correspondenceBusiness correspondence is the communication or exchange of information in a written format for the process of business activities between two parties.Importance of business correspondence: help in maintaining a proper relationship, inexpensive and convenient mode, create and maintain goodwill, serves as evidenceConflict resolution managementThere are five different styles to deal with trivial conflicts: competitive, collaborative, compromising, accommodating, and avoiding. It is more difficult to learn how to deal with serious conflicts like bullying, harassment or victimisation. In those cases, sometimes a formal complaint must be made.Communication in business environment -New technologies-Globalisation-Reduced costs of the communication Customer careMonitoring the implementation of practices